WHO TO CALL?

Absences from Class
If you are sick and will miss that day's class or if you know in advance that you have a conflict on a class day, please call the studio and let the Desk Staff know your name & the class you will be missing.

Policy for Make-up classes:
Art – A student may call the studio and reserve a seat in any other art class within his/her appropriate age level as a make-up class.

Dance – A student may call the studio and reserve a seat in any other dance class within his/her appropriate skill level as a make-up class.

Discovery Gym – Each Discovery Gym student will receive between 1 and 3 Open Gym Passes (depending on what class they have registered for) which can be redeemed for FREE admission into an Open Gym.  The student MUST be registered with a coupon or payment prior to class.

The Black Box Theater – Students may take an age appropriate dance lesson after checking in at the Front Desk or may elect to sign up for Open Gym.

The Music Academy -When you enroll in a private or group lesson at EMC, you are reserving a weekly time-slot or a chair in a group lesson/band. It is the student's responsibility to attend all lessons and classes as scheduled. Instructors are contracted and paid by EMC based on your registration, NOT on your attendance.

Each student will be eligible for 1 make-up lesson for the Fall session during December Make-up Week and 1 make-up lesson for the Winter/Spring session during June Make-up Week..  No make-up lessons will be given for summer session.  EMC will no longer make any concessions to this policy.

If an instructor has to cancel classes or EMC has to close, the customer will be given a credit on his/her account – NO EXCEPTIONS

EMC reserves the right to offer a qualified substitute instructor when necessary. We do not guarantee that your lesson will remain with the same instructor throughout the year. We do, however, promise to provide a highly qualified music instructor who is proficient in the instrument the student is studying.

Billing & EMC Account Questions
For questions regarding your EMC account, email Kathy Runkle at Billing@danceEMC.com or call the studio and leave a message for Miss Kathy to call you.

Birthday Parties & Studio Rental
To plan a birthday party at EMC or to rent studio space, call Kim Matthews at 717-676-5222 or email her at KimMatthews@danceEMC.com

Classes
If you have any questions regarding the curriculum of the class your child is in, please contact Miss Robin at RSnyder@danceEMC.com

Student Companies:

Showstoppers: CiaraMillerDriscoll@danceEMC.com

Ensemble: AHamil6@students.towson.edu

Company Elite: CiaraMillerDriscoll@danceEMC.com

SYB: dreamsylph@aol.com

Hot Shots: KatieHoltslander@danceEMC.com

The Black Jacks and Brain Freeze: RSnyder@danceEMC.com
 

For questions regarding any EMC Events, call Kim Matthews at 717-676-5222 or email her at KimMatthews@danceEMC.com

Performance Questions
Dance – Kim Matthews will answer any questions regarding Dance performances. Call Kim Matthews at 717-676-5222 or email her at KimMatthews@danceEMC.com
Music Academy – Miss Robin will answer any questions regarding Music Academy performances. You may leave a message for Miss Robin at the studio or email her at: Rsnyder@danceEMC.com

Susquehanna Youth Ballet (SYB)
Dancers in SYB may contact Miss Ashley with any questions regarding weekly practices, performance rehearsals and performance schedules. Miss Ashley can be reached by email at AshleySpears@danceEMC.com or you may leave a message at the studio for her to call you.

Work Study
If you have questions regarding your account and Work Study hours, please see the “Billing” topic above.

For any specific questions regarding your Work Study agreement and work hours, please contact Kim Matthews at 717-676-5222 or email her at KimMatthews@danceEMC.com